Cabin Crew Training Conference 2019

Cabin Crew Conference

Conference Theme: Identifying and Developing Professionalism in Aviation Training

Day 1 – Tuesday 29th October 2019

0900-1000  Session 1 – Opening Remarks & Keynote Addresses (Pilot and Cabin Crew joint session)
1) Bernard Bourdon, Head of Aircrew & Medical, EASA
2) Captain Stefan Thilo Schmidt, Head of Regulatory Affairs, Lufthansa Crew Training

1000-1100  Coffee 

1100-1230  Session 2 – Opening of the Cabin Session 
1) Opening of the cabin session and “speed introduction”
2) Belén Garcia Pozo, Ground Training Manager, Iberia
Digitalization in Training
3) Trevor Dale, Director, Atrainability Ltd.
Does Digital Reality Hold the Key to Future Training Needs?


1230-1400  Lunch

1400-1530  Session 3 – Evolving Concepts in Cabin Crew Training
1) Malgorzata Hunter, Head of Cabin Crew Training, LOT Polish Airlines
Self-control in Cabin Crew Performance – How to Train for Professionalism and Deliberate Calm in Emotionally Charged Situations
2) Eric Lipp, Executive Director/Founder & Craig Kennedy, Consultant & Course Trainer, Open Doors Organization
Disability and the Onboard Experience – Safety for PRMs & Their Mobility Equipment
3) Richard Kubelka, Security Manager & Chief Cabin Crew Instructor, Czech Aviation Training Centre
From 9/11 to the Hudson Ditching: Cabin Crew Training Perspective

1530-1615  Coffee

1615-1745  Session 4 – Training Café – Current & Future Challenges in Training
Join us for a highly interactive group session and share your expertise with others. Get your questions answered by Cabin Safety professionals and group participants in a relaxed and open forum. This valuable session may hold the answers you are looking for! This session begins with a presentation of a survey regarding cabin crew training conducted by the RBGroup.

1745-1900  Networking Reception



Day 2 – Wednesday 30th October 2019

0900-1030  Session 5 – CRM/TEM/Human Factors
1) Lex Rock Heemstra
Crew Resource Management – Maybe Time for a Total Revamp
2) Anne Sølvsteen & Jesper Høyer Rasmussen, NaviMinds
Well Done! Aiming for Higher Levels of Learning
3) Søren Seindal Agner, Owner, Aeroteam
Learning Games – Gamification in the Classroom Environment

1030-1115  Coffee

1115-1245  Session 6 – Developing & Changing Training for Challenges in the Cabin
1) Ivan Noël, President, Inflight Innovations Inc.
Pre-Qualification Training – 20 Years in the Making
2) Raghoonundun Gunputh, Product Manager Safety Training, Lufthansa Aviation Training
Enhancing Instructional Techniques Through Modern Simulation Technology
3) Professor Luca Chittaro, Director, Human-Computer Interaction Lab, University of Udine
Virtual Reality Systems for Cabin Crew Training: Studies on Competence Retention

1245-1400  Lunch

1400-1530  Session 7 – Air Carrier Training Insights
1) Lene Marie Nissen & Thomas Faurby, SAS
New Training Opportunities for SAS
2) Daniel Huerlimann, Head of Human Factors Training Switzerland & Pascale Siegenthaler, Project Leader RGC Swiss, Lufthansa Aviation Training Switzerland AG

Learning From Others!
3) Yvonne Farrell & Heidi Somers, Aer Lingus
Enhancing First Aid Training for Cabin Crew

1530-1615  Coffee

1615-1745  Session 8 – Innovative Techniques (Pilot & Cabin Crew joint session)
1) Johann Cohut, Executive Director, Modest Tree – Europe

Utilizing Virtual and Augmented Reality for Airline Training Applications
2) Philippe Campos, CEO Europe, Butterfly Training
Improving Online Aviation Training
3) Colin Rydon, Vice President Training, Standards & Development/Head of Training – Commercial, L3HARRIS
Tracking Eye Movements for the Benefit of Pilot Training

1745  Closing Remarks