Cabin Crew

Cabin Crew Conference

Conference Theme: Training Challenges for the Next Decade

Day 1 – Tuesday 6th November 2018

0900-1000  Session 1 – Opening Remarks & Keynote Addresses (Pilot and Cabin Crew joint session)
1) Georges Rebender, Head of Department Aircrew & Medical, EASA
2) Captain Yann Renier, Head of Training & Licensing, Flight Operations, IATA

1000-1100  Coffee

1100-1230  Session 2 – Opening of the Cabin Session & Keynote Address
1) Opening of the cabin session and “speed introduction”
2) Daan Dousi, Aircrew and Medical Standards and Implementation Section Manager (acting), EASA – Flight Standard Directorate
Keynote Presentation

3) Panel discussion regarding Cabin Crew Attestations and training to receive a CCA. 
Please send any questions you may have regarding the Cabin Crew Attestation to [email protected] and we will do our best to post the questions during the discussion.
Panelists to include:
Angela Gallorini & Gerda Pardatscher, EASA
Noel Houlihan, Safety Training Officer, Aer Lingus
Nataša Bešter, Compliance & Safety Manager, CAA Slovenia

1230-1400  Lunch

1400-1530  Session 3 – Evolving Concepts in Virtual Reality Training
1) Nicolai Bondo Rasmussen, Head of Training Development, Thomas Cook Group Airlines
The Use of VR in Cabin Crew Safety Training
2) Roel van Leeuwen, Manager Crew Safety & Security Training, KLM
Virtual Reality – First Lessons Learned
3) Luca Chittaro, Director Human-Computer Interaction Lab, University of Udine
Virtual and Augmented Reality for Cabin Crew Training – Practical Applications

1530-1615  Coffee

1615-1745  Session 4 – Training Café – Current & Future Challenges in Training
Join us for a highly interactive group session and share your expertise with others. Get your questions answered by Cabin Safety professionals and group participants in a relaxed and open forum. This valuable session may hold the answers you are looking for!

Sessions with:
Anne Sølvsteen, CEO & Jesper Høyer Rasmussen, Training Director, NaviMinds
Robert Russell, Training Manager, BLUCREW / SKIES Airline Training
Ian Mitchell, Lead Cabin Crew Training Designer, Air Canada

1745  Networking Reception



Day 2 – Wednesday 7th November 2018

0900-1030 Session 5 – CRM/TEM/Human Factors
1) Philippe Bricaud, FlySmartly
Cabin Crew Briefing Based on TEM’s Principles
2) Captain Collette Evans, A320 Captain/Safety Instructor & CRMI & Patrick Friel, Cabin Service Manager, Aer Lingus
The Benefits of a Fully Integrated CRM Program
3) Gitte Furdal Damm, CRM & Human Factors Trainer, About Human Factors 
Is Resilience a Valuable Skill?

1030-1115  Coffee

1115-1245  Session 6 – Developing & Changing Training for Challenges in the Cabin
1) Eric Lipp, Executive Director/Founder & Craig Kennedy, Consultant & Course Trainer, Open Doors Organization
PRMs & People with Disabilities – Customer Service Behaviors Across European Borders
2) Robert Russell, Training Manager, BLUCREW / SKIES Airline Training
Diverse Aviation Workforces and Developing Positive Training Cultures
3) Ivan Noël, President, Inflight Innovations Inc.
Tracking Training Through Technology

1245-1400  Lunch

1400-1530  Session 7 – Air Carrier Training Insights
1) Ian Mitchell, Lead Cabin Crew Training Designer, Air Canada
Keeping It Fresh – Re-inventing Annual Training Annually
2) Eva Roharikova, Head of Training, Cabin Crew Europe Ltd.
CCTO-CCE – Cabin Crew Attestation 
3) Christian Fridell, Head of SEP & First Aid Training, Lufthansa Aviation Training Switzerland AG
Space for Creativity

1530-1615  Coffee

1615-1745  Session 8 – Innovative Techniques (Pilot & Cabin Crew joint session)
1) Thomas Vaidhyan, CEO, Aten Inc.
Ai & ML Data Driven VR/AR for Training
2) Marco Van Sterkenburg, Co-Founder & CEO, Drillster
Is There a Better Way Than a Yearly Exam for Recurrent Checking?
3) Dr. Sunjoo Advani, President, International Development of Technology (IDT)
VR: Live Demo on the Future