Resilience Development and Decision-Making Training: The Way Ahead
Captain Waldo Cerdan Lopez
Capt. Cerdan is an airline captain with more than 15,000 hours experience. He holds TRE ratings, and has flown B737, DC10, A330 and A340 aircraft.He has held different instructor positions, including CRM instructor, and has also held different management functions.Capt. Cerdan holds a masters degree in Philosophy, and has also studied Neurocognitive and Behavioral approach therapy.He is doing research work on how to apply elements of Phenomenology in pilot training and assessment.
Resilience and Decision-making Training: The Way Ahead!
2017 beat all records in terms of air transport safety. However, growth prospects in the airline industry are a major challenge in terms of pilot training and, in particular, regarding “decision-making” and the “management of complex situations”. There is a need to reinforce the pilot’s cognitive and behavioural abilities when under high stress levels and/or in critical situations. In order to achieve this, new tools and a new methodology will be necessary.
This presentation introduces a specific interface – the pilot-KPI model – which provides overall performance assessment of the pilot from both an operational point of view, by using conventional markers – technical and non-technical – but also cognitive and behavioural sciences markers.
This new fully interactive interface introduces easy and reliable tools to provide a better understanding of observable behaviour and cognitive processes during pilot training and/or evaluation. Such as diagnosis protocol will then allow a tailored training/remedial programme to be developed individually or according to specific airline operational needs.
Such a comprehensive evaluation approach, fully compatible with EBT principles, is two-fold in its benefits as firstly, it provides tools to identify underlying weaknesses in non-technical skills, such as stress management, poor flight management and lack of resilience, and secondly makes it possible to reinforce global crew resilience and decision-making processes through “Mental Mode Management” training modules.
These “Mental Mode Management” modules are easily understandable for non-psychological experts and simple to implement so it makes sense to use them, not only economically but also operationally. Last, but not least, Neurocognitive and behavioural approach deployment in pilot training (Basic or Recurrent programmes) would not require any great effort and therefore the impact on cost would be minimal.